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Customer Administration Officer - Part Time
Prahran, VIC

Are you ready for a career with more meaning? 

 

At Royal Freemasons, you can be the one to make a positive impact in the lives of older people every day. Experience the rewards of making a difference in someone’s life by showing them compassion and care. 

 

What’s in it for you? 

  • Tax-free salary packaging to increase your income 
  • Dining and Accommodation benefits with Access pay  
  • A rewarding role, where you do make the difference.
  • Lead non-for-profit Aged Care Provider

Roster:

Week 1: Monday, Tuesday, Wednesday 0900-1700

Week 2: Monday, Tuesday, Wednesday 0900-1700

  

Key Requirements  

  • First point of contact for customers, greet and assist visitors
  • Demonstrate a customer focus to both internal and external customers. 
  • Ensure employee, resident, prospective resident, and family confidentiality. 
  • Ensure the correct storage and archiving of records 
  • Answer all incoming calls, responding to inquiries as necessary 
  • Assistance with rostering staff using TimeTarget software 
  • Recruitment and HR administration assistance 

Skills and Experience 

  • Demonstrated experience in providing excellent customer service 
  • High level of computer literacy with aged care software and MS Office 
  • Excellent communication, problem identification and resolution skills 
  • Demonstrates enthusiasm, energy, inquisitiveness, initiative and innovative thinking 
  • Has a warm uplifting personality that can communicate and relate to older people 
  • Excellent personal presentation 
  • Minimum 3 years experience in similar role

Benefits: 

  • Flexible working arrangements 
  • Salary sacrifice of up to $15,900 (tax-free) to increase your take-home income 
  • Further learning and career development opportunities 
  • Paid study leave 
  • Find out more benefits on our website 

  

As part of your application you will be asked to complete pre-employment checks. 

  

NDIS Worker Screening Check (includes Australian Federal Police Check) 
Royal Freemasons is a NDIS approved provider. As part of the NDIS scheme, employees, contractors, labour hire and volunteers must have a completed NDIS check. 

  
Mandatory Vaccines All aged care workers are encouraged to be vaccinated against Covid-19 (3 vaccines)  and Flu-Vaccine, all successful applicants will be required to provide proof of Covid-19 vaccination prior to commencement. 

  

Recruitment Agencies are requested to kindly NOT contact us 

  

Royal Freemasons are committed to providing and maintaining a workplace that is safe and without risks to health.  This includes a smoke free workplace, covid-19 and influenza vaccine program. 

  Part Time

    Melbourne VIC

    View Map

   Posted 15 Jul 25

  View Further information.